Canpar Courier Review
★★★★★
9.8
Based on 39 reviews
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Horrible

★★★★★
Dr.
Ordered a product which sat in their warehouse for 14 days. Spent countless hours on the phone and was told 5 times item would be delivered that day. Last time I called and requested to take to management I was hung up on. Never ill deal with them again.
2022-01-06 16:49:50 Reply

123

★★★★★
customer from Caudalie
PLEASE BLOCK THIS COMPANY!!! WORSE SERVICE ON THE EARTH!! DO NOT choose this company ever. If you don't believe me, you can have a try. My package took two month since 2021, till now, I am still waiting for my package. I have called three times, every time they told me you will get it tomorrow, tomorrow always comes, but not the packages. On Dec 30th, they left a note said no one home, but I been home whole day, they have the correct address obviously, or how they can left a note at my address. I called right away, they said will be delivered tomorrow (Dec 31). On Dec 31, I called again, to ensure they will delivery it, they told me you will get it by today, which I been home whole day, nothing arrived. Jan 4th, it said the package at Loomis, then I went there today, no package, even the worker there told me don't trust the driver and this company. Today, I called them again, they told me I can get it tomorrow, let's see whether I can get it or not. If you are a company, looking for the shipment company, PLEASE DO NOT choose this company, as if you want to keep your customers, don't let them upset just because of the shipment. They you will lose all your customers. If you want to mail something, PLEASE DO NOT choose this company, the person who want to mail to, never can get it. You may lose a friend. If you don't believe me, please try this company then, you will know the truth but you will regret to try.
2022-01-05 23:55:41 Reply

Customer through Shiptime

★★★★★
L P
The worst service I have received in a long time. After receiving my parcel full of broken and shattered dishes, I was up charged for the packages without notice. I would advice everyone against using this company, big mistake.
2022-01-04 02:32:08 Reply

mr

★★★★★
bodhi mcgee
Absolute worst service I've ever experienced with the delivery company. They didn't even try to deliver our package, we have a very easy to open gate that no other delivery company has ever had a problem with in our 10 years of living here. These guys refused to enter because they can't open the gate that my five-year-old son has no problem opening and closing. I called and asked them to deliver it seven days ago and it has not been delivered, still sitting in their dispatch center.
2021-12-29 20:46:01 Reply

Reply bodhi mcgee

bodhi mcgee
Should have been one star, I can see that all the other ratings are five star, something is wrong with this website rating system. They don't even deserve one star
2021-12-29 20:47:04 Reply

Why on earth do companies cheap out on us?

★★★★★
A forced customer.
I have been forced to deal with this numb minded compnay multiple times... it is always a less than desirable experience as they take a week if not more to get what canada post can do in 2-3 days.. you know that post that is so famously called "snail mail" yeah.... them.. please for the love of all your customers sanity and the safety of your valuable prpducts use a different company... Anyone but canpar.. they have been known to cause property damage and are some of the slower service you can recieve in the courier market...
2021-12-03 16:06:26 Reply

Reply A forced customer.

Op
This was clearly meant to be a 1 star..
2021-12-03 16:08:18 Reply

Business owner

★★★★★
KEITH VINCENT
I am done with this company, they say they try to deliver it on a Friday we were in the shop all day and then they said we will deliver next business day now unless we are not living on earth haha that would mean Monday a week later I am being told we are putting a trace on it and we will ask the driver.....ask him what....what did he do with the package....I tell you what he did he did not FEEL like making a delivery so he sends it back for another day and we the customer are lied to over and over!!!!!
2021-10-22 18:32:19 Reply

Reply KEITH VINCENT

d
Looks like the rating has been replaced. Nobody gives 5 stars and then says "I am done with this company...."
2021-11-30 22:46:46 Reply

Reply d

Anyon
Yeah they likely took the payday then read the agreement and saw nothing about changing the reviews... check BBB for accurate reports... this company is slower than the weekly trash pickup...
2021-12-03 15:53:28 Reply

Mrs.

★★★★★
Becky Soch
Terrible service. Was told there was a delay in delivery due to 'weather' (which there was not, it's fall...the only impairment was night time) Then I was told it was in transit, and then the delivery driver said it was out on a certain day, and if I didn't receive it...just to check back. So obviously I didn't receive it so I checked back. I was then told they didn't service my area and it was given to Canada Post. Keep in mind this was over 2 weeks late. The BS is unreal. Own up to your mistakes and inconsistent . I will never use, recommend or support this business.
2021-10-07 15:30:44 Reply
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