DX Delivery Reviews

Poor
3.8
from 0 - 10
Review company
27 reviews on TrackingMore
2020-04-27 15:03:16

Unreliable

Can't be trusted with living plants. Took 5 days to deliver despite clear labelling - 'Living Plants' and 'overnight'. Appeared to have sub-contracted the delivery to another company, who then plead ignorance of the delay and damage to packaging and plants. Not our first poor experience of this company
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2020-04-24 22:02:30

dont use them

failed to deliver 3 times and have still failed to return it to the seller after a week and seller mazda-mx5 parts refusing to refund untill dx return it to them ... will never use them both again
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2020-04-22 09:18:16

AVOID RUBBISH SERVICE AND LIYER DRIVER

more over the last update for today which is 22/04/2020: the new lie that the driver asked me to come down and help him on the parcel and I refuse because is not my duty , the lie that the driver he never attend next to my door and yes is not my duty to come down and help him apart from that I can't help him because im partly disable so yes that your duty to delivery it to my door as you been paid for this and as I know from sender that own the time when been booked yes you know about the size for parcel other wise why you accept to collect it ??? AS I CAN SEE YOUR DASH OF THE DAY KEEP LIE AND LIE AND LIE TELL PEOPLE BELIEVE YOU . THANKS FOR YOUR HELP I HAVE GET MY MONEY BACK FROM SELLER AND I BOUGHT CHEAPER ONE IN 75£ SO THANK FOR HELP ME SAVING 75£ WITHOUT YOU MEAN IT .
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2020-04-09 09:15:39

Dont waste your money or time

Rude, don't deliver on time and use every excuse under the sun as to why they cannot deliver your items on time
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2020-02-01 11:12:21

Awful

Last minute cancellation of a washing machine so I wasted a day off on Thursday. Then they promised they would deliver on Saturday, which I confirmed with them - 'will you definitely deliver on Saturday? I do not want to waste another day off' 'Yes, we will deliver on Saturday'. I received two text messages saying they would deliver today and they gave me an exact timeframe in a text yesterday. I was sat waiting around and phoned them. They then said they did not even have the washing machine and to get in touch with the company I ordered from. Another wasted day. Absolutely horrendous.
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