Omni Parcel Review
★★★★★
9.5
Based on 45 reviews
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MRS
★★★★★
ELINOAR SPRUNG
not recieved my package.I made my order TRACKING:ECSKAO53914 on january 19th.Until today March 8th have heard nothing about my parcel. It was sent to ISRAEL.Please let me know.thank you [email protected]
2022-03-08 09:44:27
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Worse
★★★★★
Jo
Parcel cleared customs on 23rd December. No further action. Tracking site wasn't working so I rang 29th December. Waited 35 minutes for phone to be answered only to have to deal with the rudest rep ever. Couldn't answer my question probably because she was so busy speaking over me reading her script. Terrible service all around.
2021-12-29 22:01:00
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Reply Jo
Amy
I’ve got same issue, parcel customs cleared on 17th Dec no updates since - does anyone know who delivers these parcels in New Zealand?
2021-12-29 23:23:48
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Reply Amy
Brogan
Exactly the same with me and then I've just seen my packages have been signed for in Auckland and delivered and I live in Hamilton - can't find any contacts for them at all
2022-02-24 20:56:17
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Terrible service
★★★★★
Craig Ball
Item has been sitting in Auckland for 2 weeks. What takes so long? Incompetent useless courier service
2021-12-16 23:37:16
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Reply Craig Ball
Emma Turner
I'm in the exact boat. Bought item 26th Nov, last updated as shipped on 2nd Dec and haven't heard anything back since/they haven't answered emails! Very frustrating!
2021-12-23 07:09:04
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Reply Craig Ball
Emma Turner
I'm in the exact boat. Bought item 26th Nov, last updated as shipped on 2nd Dec and haven't heard anything back since/they haven't answered emails! Very frustrating!
2021-12-23 07:09:05
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Reply Emma Turner
Ana
Has anyone received their package? Mine has been in transit for 2 weeks as well!
2021-12-24 00:46:18
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Reply Craig Ball
Bin
I have had a parcel sitting in Auckland since 1 dec 21 still yet to recievec.
2022-01-10 20:51:14
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!!!
★★★★★
Gabrielle
I ordered on the 23rd of October, was dispatched on the 27th of October. firstly my tracking number did work so I had to email Dick Smith for another. have shed shipping every day right up until the 13th of dec (was still waiting to leave country) with a few emails to Dick Smith in between. got a reply back today from them saying that my parcel had been delivered on the 8th of dec followed by updated list of my tracking which said it had actually been delivered on the 8th of November...... STILL HAV NOT RECEIVED MY ITEM!!
2021-12-14 08:09:00
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SERIOUS QUESTION...
★★★★★
Tory
Has all you who didn't receive your orders receive them??? Coz damn, the waiting times are crazy. It said it was "out for delivery" and then for the last few days its been saying "pending"
2021-12-10 20:05:17
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Reply Tory
James
how long has it been and are you in NZ, also who did you buy with, i ordered a monitor and im Pretty worried so yeah.
2021-12-12 03:20:00
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Reply James
Caroline
I ordered a gift through Dick Smith and my order is still in transit to NZ from NSW since 1st Dec. Im not impressed to say the leaset.
2021-12-12 20:00:40
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Reply Caroline
Michelle
Me too! Item from dick smith has been in transit since 3/12/21...same item ordered at the same time and sent on different courier has already arrived! Can't find a phone number to contact them either.
2021-12-22 03:22:59
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Reply Tory
Bin
No mine says out for delivery since 1 dec 21, must be walking couriers, coz still havent received.
2022-01-10 20:54:36
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Missing parcel
★★★★★
Jordan
Nothing communicated, tracking just says 'Tracking number allocated & order ready" yet no update whatsoever. Appalling!
2021-12-02 20:29:25
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Reply Jordan
Zack
I’m having the same problem. Are they just incompetent?
2021-12-06 00:32:51
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Reply Jordan
gabby
ive had the same issue. My tracking finally got updated today with an email from dicksmith saying my parcel was delivered on the 8th of December yet the tracking information says it was delivered on the 8th of November..... I did order this item on the 23rd of October
2021-12-14 08:11:06
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Happy Customer
★★★★★
Jahz Lis
-Hey Guys, I ordered though Dicksmith on the 20/10/21 (0ppo Find X3 Neo 5G (Galactic Silver) comes with Kogan sim card (Free) & a 30 day 32G Plan (Also free)..
This package arrived In The North Island, New Zealand yesterday 08/11/21 (3 weeks)..Was I stoaked to see this in my mail box (I havnt received any updates on tracking as it will stay on the same one since being shipped)..After reading everyone's reviews..If I hadn't gone to check it, it most probably be still in there.. Yes it takes longer to arrive then others but I can say you will receive..And I'm happy!!!..
2021-11-08 20:05:28
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Reply Jahz Lis
Brigitte
That's a relief, I placed an order on 31/10/21 and it hasn't arrived yet. I'm starting to get really worried I will ever receive it, after reading the reviews about Dick Smith. This review gives me a little bit of hope. Hopefully it will arrive next week
2021-11-17 00:16:31
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Reply Jahz Lis
James
do you know which courier dropped it off, and did they give you a tracking number for it
2021-12-12 03:20:45
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