UPS Mail Innovations Review
★★★★★
9.4
Based on 20 reviews
  • ★☆☆☆☆
  • ★★☆☆☆
  • ★★★☆☆
  • ★★★★☆
  • ★★★★★
  • 0
  • 0
  • 3
  • 0
  • 17

Click to review

Who thought up the name for this terribly slow shipping service?

★★★★★
G. Whitney
Comment on Mail Innovations SLOW service.
2022-02-22 20:29:36 Reply

Reply G. Whitney

HL
WHY GIVE THEM 5 STARS THEY ARE TERRIBLE?!?!?!?!
2022-02-25 14:09:46 Reply

Mr

★★★★★
Gene Roth
My shipment hasn't moved from San Leandro since 12/20/2021. I can't find out what the problem is. This is a terrible service.
2022-01-25 00:45:32 Reply

Reply Gene Roth

Ann
I am going through the same thing my shipment have not moved since 12/28/2021 they told me that my post has accepted but pending but my post said that they don't have my package yet so to me someone is lying or someone is stealing customer's packages and that's not good.
2022-01-25 13:56:35 Reply

Reply Gene Roth

Nellie
Same here. For 3 1/2 days, my package is being "sorted" in San Leandro. What a scam!
2022-01-30 04:45:23 Reply

BS

★★★★★
Mille
I ordered a package and I was suppose to receive it on 10 days ago. It has been sitting in the city I love in this whole time and like everyone else, I can’t get any assistance. UPS says check with the seller and the seller says check with UPS so they can verify if it’s loss or stolen! Then the seller is reluctant to send another package because they feel the package may come some time in the unforeseen future.
2021-12-29 16:05:25 Reply

Just another annoyed customer

★★★★★
Kathi Cozzone
UPSMI is bad
2021-12-22 23:53:35 Reply

Reply Kathi Cozzone

Kathi
Item shipped November 30th and has been sitting somewhere in the vicinity of Swedesboro NJ for 21 days. Another was shipped on December 3 and has been sitting in Bridgeport NJ since 12/9. My local post tried to get the package moving to no avail. Worst service ever.
2021-12-22 23:55:46 Reply

Mrs

★★★★★
Diane
Horrible service and no one to call. Took 17 days to go from New Jersey to Ohio. It floated around Ohio for a week. Today I got notice it was delivered twice at 1:11 pm. It is only 11:00 am! I will check how my orders are scheduled for delivery in the future. First the Post Office and now UPS. This has happened with other packages too.
2021-12-22 16:27:05 Reply

Reply Diane

Diane
I give it one star.
2021-12-22 16:28:27 Reply

Reply Diane

Diane
Can’t give star rating
2021-12-22 16:29:53 Reply

Reply Diane

HL
CLICK THE FIRST STAR. THEY ARE HORRIBLE.
2022-02-25 14:10:29 Reply

Worst fail of a company ever!!!

★★★★★
Jessica Pero
Any business or person would be an absolute FOOL to use this service! My package was due 3 days ago and whenever it actually "updates" a location, it's moving further away! Like STATES away! It finally said it was in Michigan, only to see it's in Ohio the next day!? Even Macy's said they couldn't access legit tracking even though they claim to have it. 100% absolutely DISGUSTED as it was a long awaited for and very expensive item! I'll be filing complaints and reports if it doesn't show. DO NOT USE THIS JOKE OF A CARRIER!!! I ordered something from Vegas this past Monday and it arrived Friday morning!!! With just the regular mail carrier! So dumb
2021-12-13 03:53:21 Reply

Reply Jessica Pero

Alicia Hodges
Same with me. I have four packages for my teens that are still stuck at the UPS in Bridgeport New Jersey. They are all past due. I have a feeling that one is actually missing. What's worse is my husband bought a bunch of presents for kids in need for Christmas and the ones that are being shipped by UPS are the only ones that are late.
2021-12-13 21:21:03 Reply

Reply Alicia Hodges

Stephanie
I have 3 packages stuck at UPS Bridgeport myself since December 3rd! No update since then. This service is crazy! I doubt my Christmas presents will arrive in time myself! And no one can help me!
2021-12-13 21:55:04 Reply

Reply Stephanie

Maddie K
mine are stuck in the same place, considering showing up in person. has anyone tried that and been successful?
2021-12-15 16:41:02 Reply

Reply Jessica Pero

HL
WHY GIVE THEM 5 STARS THEY ARE TERRIBLE?!?!?!?!
2022-02-25 14:10:45 Reply

Book worm

★★★★★
Linda
Mail Innovations is lousy. After five days status says the pkg cannot be found via tracking number provided by the seller. Oh, great…this is a bill to ship to gift and I cannot track it. I Hate Mail Innovations. In todays world, close enough is good enough..that’s Mail Innovations.
2021-12-09 15:07:51 Reply

Reply Linda

HL
WHY GIVE THEM 5 STARS THEY ARE TERRIBLE?!?!?!?!
2022-02-25 14:10:53 Reply
1 2 3 >