Absolutely the BEST TRASH ever! I In short, I was expecting a delivery on the same day and it was a Friday…it did not happen! So I try to communicate with their fantastic new Chat Site, unfortunately it DOES NOT WORK! So I tried calling them AND THEY SEND ME TO TALK THROUGH THEIR CHAT SITE..!! As it was now after closing time and then Saturday and then Sunday…nothing much happened as Canpar was close. Anyways, my perishable items supposedly arriving on the same day will, according to their great tracking information, will arrive 5 days later and, unfortunately, according to the other reviews, this will be the best case scenario as many here stated that their parcel arrive even a month later. I need to say that I never requested service from Canpar (I had never heard from them before) but the business I bough the items from works with Canpar as a regular delivery service. I already requested a refund from the business I bought the goods from but they are also playing dumb by telling me that I should contact Canpar!! It is very unfortunate that Canadian businesses are been poorly handle and that there are no control for good service and no punishment for mistreated customers. Canpar is not a good service agency and if you (new/next customer) do not want to fight and for sure at the end not getting what you deserve….DO NOT USE CANPAR! I will do my best to voice my terrible experience with Canpar and also against the business I bought the good from for using Canpar. Bad businesses seem to form alliances to blame one another. I WILL DO MY ABSOLUTELY BEST TO VOICE MY OPINION ABOUT BOTH COMPANIES.

Apparently you’re unable to leave a 1 star review. Makes sense why everyone who is posting shit review about this company is posting with 4 or 5 stars. My 16 year old son saved up his money so he could buy a 500 dollar clutch chair. The item was delivered today at 9:03 AM into the abyss. The address was correct on the shipping label as when he received the confirmation email, it was right. But it never made it to our house. 2 people were home at the supposed time of delivery. When he called Campar, they told him to call the company he order the item from. Not sure what Clutch Chairz would have anything to do with it as they trusted a deliver company to DELIVER. Clearly a very incompetent company. So I called them and spoke to a “” (term used very lightly) agent, who asked me where the package was delivered. Clearly less than 1% brain capacity for both her and the driver. I told her that as far as I’m concerned at this point, Campar stole my sons 500 dollar computer chair. Buyer beware, DONT USE CANPAR

How air miles still using this company is beyond believe . Drivers will never use the intercom to run up easier to write Sorry we missed you . Twice this has happened never bothered to ring up even if the buzzer code is on the shipping label.

the driver didn't even knock on the door this has happened twice lucky I left a note to leave the items on the porch why not include a note when buying and item to specify where to leave a package. If I were a retailer id think twice about using CANPAR delivery service

EXPECT SHITTY DELIVERY POLICIES! I ordered a package that was coming in from Ontario. No where on the website did it mention that a signature was required for the package nor that they will drop do not drop at front door. This caused me to miss two attempts due to me being at work so could not sign for it. On their slip, it noted that I can pick up NEXT DAY but the next day theres no update on my package. I contacted and it was HORRENDOUS. The agent, Birpartap, was extremely unhelpful and just kept telling me to wait for updates despite me letting him know what the notice said. I am still waiting for an update after two days and THIS HAD BEEN A HORRIBLE EXPERIENCE!

NEVER USE CANPAR AGAIN: Incompetency on top of its money grabbing practice. I sent an envelop with CANPAR from Ottawa to Toronto. The envelope was picked up by a very polite CNAPAR driver Monday morning. Guaranteed delivery was for Tuesday before 5:00 pm (this is a business). Wednesday I called CANPAR and they had no reason for the delay but assured me the envelop will be delivered BEFORE 5:00 PM SINCE THAT BUSINESS CLOSES AT 5:00 PM Tracking for that evening showed that the driver attempted delivery at 6:10 PM (70 minutes after closing time) and found no one to receive the package. I called on Thursday again Same story. We will deliver before 5:00 pm I then called the accounting firm the package is going to. I asked them to have one of its employees stay in the for at least 5:30 to ensure the package is received. An accounting associate accepted and she stayed until 5:30. She left at 5:32. The tracking update showed a driver attempted to deliver this package at 5:38pm and did not find anyone to deliver it. Friday morning I called CANPAR AGAIN. After 30 minutes on the phone, the well spoken and polite customer rep told me that there were 2 "failed deliveries". CANPAR will attempt one more. If failed delivery again, the customer can pick up from the processing center or ask for re-attempt of delivery at additional charge". I did not believe what I heard: CANPAR Fails to deliver 3 times. Any additional "failed to deliver" attempt, I have to pay CANPAR. Unbelievable??

So I ordered a book for one of my classes and already the company I ordered from was very slow to send it. Then I come home one day and theres a notice on my door saying they came during the day to deliver and missed me so that they will try a second attempt the next day, yet they don't give a time frame for when that would be. So I am at home till noon for classes the next day and then I have to go to work in the afternoon so im hoping they'll come before I leave. But they don't and then I get home and there's a notice saying that I now have to pick it up at their place. Yet there is no adress. So I call them and wait on hold for 30 minutes before someone tells me where I have to pick it up. Then they tell me that I have to pick up the package an hour away from where i live and that it has to be in between noon and 4pm. So what I have to say is that its so damn complicated for a freaking book. Im not ordering a computer here Im ordering a book. Why can't you just leave the book at my door like any other company? You can hide it if youre so scared someone will steal it. Also if you have to deliver it in my hands, then come deliver it at a time where people are most likely to be there, like lets say closer to dinner time. Im a full time student and worker so of course Im probably not gonna be at home at noon. And now I have to drive an hour for a book and they have the audacity to tell me to come in between noon and 4pm?! You might think that hand delivering packages makes you great to customers but honestly most people just want their damn package and just dont want to have to drive to go pick it up if they paid for a delivery service. ''#1 delivery service in Canada'' my ass.