FedEx Ground Review
★★★★★
9.7
Based on 41 reviews
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Study Manager

★★★★★
Carol Collins
Fed Ex Delivery has hit a new low.
2021-11-08 18:19:02 Reply

Reply Carol Collins

Carol Collins
As a recipient, you can't even talk to a live representative. They absolutely don't give a damn about customers....if you want your package to actually arrive...strap it to a turtle and send it off to the location.
2021-11-08 18:21:48 Reply

Reply Carol Collins

mich
Why have the feds not investigated Fedex yet?
2021-11-10 22:57:24 Reply

Reply Carol Collins

TG
Why did you give them 5 stars.
2021-11-24 16:24:11 Reply

Reply Carol Collins

DRRUTH
My experience exactly. Thrown package tumbling across my yard on the way to the street. I guess walking ten feet to the front porch was too much to ask
2021-12-10 20:56:53 Reply

Criminal Mafia FedEx Mexico should not be allowed to operate!

★★★★★
J
FedEx Mexico will steal everything they could. People who work at FedEx Mexico are trained to be skillful at stealing, extortion, bribery and lie. Once your package is in their hand, they have the collateral to do any criminal activities upon you. They are one of the biggest Mafia criminal organizations in Mexico, bear an international shipping company’s name. They also thought they partially control the local government, so they can do whatever they want. If you encounter any difficulties with FedEx, please report your local fiscalia if they try to charge you extra money or they stole your package.
2021-10-27 05:57:23 Reply

Get Rid of Fedex

★★★★★
Jennifer King
Can anyone sign up to deliver for Fedex? Seems like they are letting anyone in the door to deliver these days. I waited all day for a package containing an engagement ring because I had to sign for it. I received a notification that my package had been delivered. This was news to me since I had not received a knock on my door and I had not signed for said package. I looked at the details of the delivery and someone else had signed for my package. I called Fedex to report an issue immediately, they told me my package had been delivered to the of my Apt complex, I called them on the other line, there was no package and no one by the name that had signed for my package. So the guy I was on the phone was either making stuff up or just plain lying to me. I filed a claim for my missing item and was denied because there was proof of delivery because my package was signed for. The package was not signed for by me, but some stranger. So I would advise all companies to steer clear of Fedex, if you use Fedex I will not order from you anymore. Packages aren't delivered correctly and at this point I am just throwing money away with companies that use Fedex.
2021-10-25 20:17:16 Reply

Can I receive any of my packages?

★★★★★
Stephen Bastic
I've had many deleveries disappear and had to have items reshipped over and over. I've submitted 13 complaints about the driver here and nothing has been done. Last week the driver rang my intercom door, I buzzed him in and he never came to my door or dropped the package off. The same exact thing happened Saturday and today. I called to complain on Saturday. I called again today when this other shipment didn't make it. Their told me the driver said he couldn't get in so he left it outside of our security gate on the street in Downtown Chicago next to Wrigley Field. So if it didn't get stolen I would be shocked. They refuse to talk or reprimand the driver and told me it's the sellers fault and they won't do anything. The two packages that he lost or stole himself were on a deep discount and fanatics is out of stock. All these thefts have caused me time on the phone trying to reship and searching around my entire apartment complex. I work for $35hr. I've contacted the BBB. For 3 months packages have been arriving normally but previous to that I lodged 10 other complaints because of food delivery being thrown over our gate, lost packages, and damaged items. I hope you go out of business!
2021-10-20 00:33:16 Reply

Reply Stephen Bastic

Mich
What does this say about Walmart? THat's it they dont give a hoot..
2021-11-10 22:59:20 Reply

Reply Mich

Mich
Plus it must be cheap.
2021-11-10 23:00:39 Reply

Reply Stephen Bastic

ws
why give 5 stars then ?
2022-01-09 22:50:50 Reply

Useless company!

★★★★★
Mehul Vyas
Useless company!! Website is old & does not work. Customer care associates do not know what they are doing. I was expecting an parcel delivery with costly merchandise in it on Saturday as per their tracking info. As I was traveling I wanted it delivered on the coming Monday. On their website I tried to do a vacation hold, which it would not allow me. I called the and they were asking me to do the same thing. Finally was able to place the hold. But they anyway delivered the shipment on Friday!! A day before the expected!! Forget the hold!! Such an irresponsible company!! Will never recommend this company or use it's services (??) going forward.
2021-10-18 17:02:53 Reply

Reply Mehul Vyas

ws
why give 5 stars then ?
2022-01-09 22:50:22 Reply

Terrible

★★★★★
Danita Staats
I was told by my FEDEX Express delivery guy to call the FEDEX for ground pick up if I ever need a package picked up from my business. WORST mistake. I'd rather go stand in line at the FEDEX in Walmart (and I hate going to Walmart). They transferred me not once, not twice, but 6 times to 6 different departments. I finally get it scheduled to have them pick it up and they were a "NO SHOW" go figure!! The guy was so rude also when scheduling the pick up. I told him that I hope they record the calls so that they know what rude and unprofessional people work for them.
2021-10-15 20:33:06 Reply

Reply Danita Staats

ws
why give 5 stars then ?
2022-01-09 22:50:31 Reply

Poor process quality and delivery skill

★★★★★
H.T.
No shipping process update after 09/22 for 7 days, And then suddenly the 1st delivery attempted on 09/29 (Wed) but nobody was at home (now I'm not sure delivery person really came to my house or different house). Next day (09/30, Thu), did not attempt to deliver and wasted whole day for waiting a package. On 10/01 (Fri), waited for whole day but nobody rang a doorbell even saw a FedEx delivery truck two times passing home. However, delivery process showed the 2nd attempt was made around 3 PM. Delivery person is a liar or cannot read a number of address??? Called before 4 PM, and told me the 3rd attempt will be made before 11 AM on 10/02 (Sat). On 10/02 (Sat), nobody showed up till noon. Called again But kept saying the 3rd attempt will be made before 8 PM. Which means I'm stuck at home till whole day again. Unbelievable, nobody showed up. I cannot trust FedEx either !!! Tomorrow (Sun), will call and ask do not try to deliver next Monday, And I will pick my package up from Portland FedEx on 10/04 (Mon).
2021-10-03 07:48:27 Reply

Reply H.T.

ws
why give 5 stars then ?
2022-01-09 22:51:03 Reply
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