Omni Parcel Review
★★★★★
9.5
Based on 45 reviews
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Very bad
★☆☆☆☆
Miss G
It’s been almost 2 months and my package mailed from Hongkong to US has not arrived. Very disappointed. Like everyone, I am still waiting
2021-11-05 13:14:40
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Great Service
★★★★★
Aydan
Don't know where all of these negatives reviews are coming from, but from my personal experience it was a quick service, about 5 days for them to send my order over from the UK to Sydney, Australia. It got cleared from customs within a couple of hours then sent of the Australia Post. For the cheap price of postage, I would let them handle my package.
2021-10-31 23:26:21
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I order my item 1 month ago and still waiting!
★★★★★
More sad reacts
Such bad service! If anyone is thinking of ordering from Dick Smith don't do it! I ordered a monitor 1 month ago and it is still sitting in transit...looks like there are a lot of us who are in the same situation :(
2021-10-15 22:25:58
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Steven
Did this turn up at all
2021-11-26 06:29:01
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traceyg
same, this is about the 4th time dick smith have screwed me over like this, theyve got good products but never tell you it will tqke weeks to come from oz till youve ordered it
2022-01-03 08:58:36
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Never again
★★★★★
Anji
Been waiting just under a month for a parcel from Aus to Wellington NZ. Tracking system is pretty useless. No update at all during the past 2 weeks and no way of contacting the courier company. Even allowing for some delay due to CV19, this is getting ridiculous and I have a feeling that I'm going to have a long wait.
2021-10-15 00:57:11
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James
did you actually receive the parcel
2021-12-12 03:21:43
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Reply Anji
storm
has it arrived??
2022-01-01 12:17:59
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Reply Anji
Mos
I ordered back on dec 16th 2021it’s February and 2022 and I haven’t received my full order I received a partial order but the main portion of the order has not
Arrived
2022-01-29 19:18:27
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Miss
★★★★★
Shoes
Does anyone know where the depot is in Hamilton to collect OMNI parcel from as thats where it says it is
2021-10-13 00:53:30
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Ms
★★★★★
Vero
Slippers
2021-10-12 21:46:27
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Laptop
★★★★★
Aimee
Ordered 4 weeks ago, Has been at "international Transit" for weeks. Was shipped on the 20th September and it's still at "International Transit". Really pissed off and it's bullshit there is no way to contact OmniParcel. I specifically ordered from a NZ site so I wouldn't have this hassle, won't be using Dick Smith again and will be advising others not to waste their time
2021-10-12 20:33:48
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Sam
Mine hasn’t even made it to International Transit. The company have taken it upon themselves to hold it due to the value. No contact and no instructions on how to remedy. Surely I’m not the only person in NZ to have a $1,000 go through the company and surely it would be NZ Customs decision on whether the value should mean I need to pay import.
2021-11-16 03:43:42
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