I ordered a present from zavvi which had to come from England. I ordered in late November and it arrived today with no damage and fully tracked all the way. I can only praise them for delivering my parcel on time and given the state of deliveries worldwide at the moment I think it was a praiseworthy achievement. All I can say in response to other comments is perhaps you should have ordered earlier if you haven't got it yet.

came in reasonable amount of time. good job.

Y’all people are trippin. Like literally. I ordered a Nintendo switch during Level 4 (21st April). It was dispatched straight into Level 3 (28th). I came here looking for reviews and saw people rating poor. I admit, I did panic and thought maybe I wouldn’t get my things. But I waited patiently. Today is now the 8th Of April. I believe my received my goods in a reasonable amount of time, even during this pandemic. Great work to everyone working hard, around the clock to deliver everything! You are all appreciated.

I have no problem with this company. I have received many parcels from overseas.

Im in nz and I ordered a note 9 from dick Smith it actually came 3 days early and was in good condition.

I ordered a TV from Dick Smith (Kogan) on 9 April 2020 and then I came here and freaked out at the reviews and so I tried cancelling, to which they said no (on the same day) because it had dispatched already from Derrimut. On 16 Apr 9:30 am it was processed through export hub at Port Botany then 10:38 am, international transit to destination country. It cleared customs in Auckland at 20 Apr 9:20 am. The next day, it was picked up by PBT couriers on 21 Apr 2:24 am. On courier vehicle for delivery by 1:47 pm and delivered at 2:58 pm. It took 12 days (6 business days due to Easter) to arrive. The TV works really well for its price so I'm happy but I was anxious because of the reviews on here. Considering they had Easter and Level 4 lockdown, it was an impressive time to deliver the product.

I ordered an iPhone from dick smith and it was shipped to Auckland in 3 days.My parcel was delivered to me however they had to take it back because no one was home to sign it which I understand as it is a high value parcel.I contacted PBT couriers and they said it was on their warehouse and that I could come collect it which I am going to do soon. This has been a good experience so far and will not ever hesitate to use this shipping company again.