Thailand Post reviewed by tanky

I think it depends on which you use as to the quality of service received. I regularly send parcels to Europe and sometimes they arrive within 1 week other occasions 3-4 weeks .why? I don't know.I track the parcels and between Thailand and Europe no updates .transit for much too long. the staff in some s are very helpful but others ignorant and abrupt ,a general review of customer relations is definitely needed.