Tracking Status descriptions & suggestions\Operation Information

door tag number

When a package recipient is not home to sign for a FedEx package, a FedEx door tag is left on the door, and this is the only way to get one. This tag informs the recipient that the package is ready for pickup at a FedEx location.

Why did you receive a FedEx door tag?

For one of two reasons:

1.To let you know we delivered your package and where it was left.

2.To notify you that we weren’t able to deliver your package and to instruct you on the next steps to take.

Track by door tag number
Door tag numbers start with the letters "DT" followed by 12 numbers. If entering more than one door tag number, click on the underlined tracking number to get more details. You can enter any combination of up to 30 door tag tracking numbers at a time. Please ensure that you enter only one door tag per line.

Note: Door tags are available in the U.S and Canada only.